1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful. We use cookies and similar technologies (like web beacons and pixels) to enhance your experience on our website.
2. Types of Cookies We Use
2.1 Essential Cookies
Required for basic website functionality. Cannot be disabled.
- Session management and authentication
- Security features and fraud prevention
- Load balancing and performance optimization
- Shopping cart and checkout processes
2.2 Functional Cookies
Remember your preferences to personalize your experience.
- Language and region preferences
- Display settings and customizations
- Previously viewed content and selections
- Form auto-fill information
2.3 Analytics Cookies
Help us understand how visitors use our website.
- Pages visited and time spent
- Traffic sources and navigation paths
- Error and performance monitoring
- Feature usage statistics
2.4 Marketing Cookies
Used to deliver relevant advertisements and track campaign performance.
- Ad targeting and retargeting
- Campaign performance tracking
- Cross-site tracking for personalization
- Social media integration
3. Specific Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| oversilo_session | Essential | User authentication and session management | Session |
| oversilo_preferences | Functional | Store user preferences and settings | 1 year |
| _ga, _gid | Analytics | Google Analytics tracking | 2 years / 24 hours |
| _fbp | Marketing | Facebook pixel for advertising | 3 months |
| _li_ss | Marketing | LinkedIn Insight Tag | 30 days |
| intercom-* | Functional | Customer support chat functionality | Session / 9 months |
| stripe_* | Essential | Payment processing security | Session |
4. Managing Cookies
You can control and manage cookies in several ways:
4.1 Browser Settings
Most browsers allow you to block or delete cookies through their settings. Note that blocking essential cookies may affect website functionality.
4.2 Cookie Consent Banner
When you first visit our website, you can accept or customize your cookie preferences through our consent banner.
4.3 Opt-Out Links
- Google Analytics: tools.google.com/dlpage/gaoptout
- Facebook: facebook.com/settings
- LinkedIn: linkedin.com/psettings
- All Interest-Based Ads: optout.aboutads.info
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third-party services include:
- Google Analytics: Website analytics and performance monitoring
- Google Ads: Advertising and remarketing
- Facebook/Meta Pixel: Advertising and audience insights
- LinkedIn Insight Tag: B2B advertising and analytics
- Intercom: Customer support chat
- Stripe: Payment processing
6. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We currently do not respond to DNT signals, but you can use the cookie management options described above to control tracking.
7. Updates to This Policy
We may update this Cookie Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@oversilo.com
Address: 129 S Powers Blvd, Colorado Springs, CO 80916
For more information about how we handle your personal data, please see our Privacy Policy.